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16 September 2026
Course Overview
This comprehensive training is designed to provide an in-depth understanding of the roles, responsibilities, and duties of the Clerk & Councillors within a Parish or Town Council. The course emphasises teamwork and collaboration, ensuring that every member understands their position and how they contribute to the overall effectiveness of the Council.
By attending this course, participants will:
- Gain clarity on the statutory and practical responsibilities of each role.
- Understand how these roles interconnect to form an effective and cohesive Council.
- Learn best practices for communication and decision-making within the team.
- Increase confidence in fulfilling duties and supporting the Council’s objectives.
Why Attend
For Clerks:
- Build a strong foundation in governance and compliance.
- Understand your role as the Council’s professional advisor and administrator.
- Learn how to support Councillors and Chairs effectively while maintaining impartiality.
For Councillors:
- Gain insight into your responsibilities as a representative of the community.
- Understand the legal framework and ethical standards guiding your decisions.
- Learn how to work collaboratively with the Clerk and Chair for better outcomes.
Benefits of Attending
- Improved awareness of roles and responsibilities.
- Enhanced teamwork and communication within the Council.
- Greater confidence in decision-making and governance.
- A more effective and efficient Council serving its community.
Delivery Method:
- Interactive tutor-led session
- Opportunities for Q&A and discussion
Course Tutor
Amanda Hilton, CiLCA Qualified Clerk, PSLCC
With over 15 years of experience in local government and community engagement, Amanda brings a strong organisational, communication, and leadership skills to her role as a Clerk. Amanda started as Administrative Assistant at Heybridge Parish Council, and quickly progressed to Events Committee Clerk, where she transformed traditional council meetings into vibrant community events that brought people together.
Amanda’s passion for learning and development led her to achieve ILCA and later her CiLCA qualification, becoming a fully qualified Clerk in 2019. Along the way, she has gained expertise in governance, compliance, and project management—skills that translate perfectly into supporting learners in achieving their goals. Amanda strongly believes learning should be engaging, practical, and confidence-building.
Before commencing in her council career, Amanda worked as a Paralegal for Essex County Council and as a Legal Secretary, giving her a strong foundation in attention to detail.
Who Should Attend This Course?
- New Clerks, Deputy & Assistant Clerks seeking foundational knowledge.
- Clerks undertaking CiLCA qualification, as this course forms part of the core modules required.
- Councillors looking to refresh & reinforce their understanding.
- Anyone committed to improving the effectiveness and professionalism of their Parish/Town Council
Cost: £60.00 + VAT, Non-Subscribers - £72.00 + VAT
How to book: Please fill out the following booking form and send to- pearlwillcox@councilwise.co.uk.
Light refreshments will be provided.